Stakeholder dialogue
NCC engages in ongoing dialogue with its stakeholders to gain insight into the type of issues that are most important to them and to find out what activities they expect and need from NCC. The principal stakeholder groups are customers, employees, suppliers and subcontractors, shareholders, investors and the financial market, as well as the surrounding society. The point of departure is the extent by which the groups influence or are influenced by the Group’s work.
| Stakeholder group | Issues in focus | Type of dialogue |
| Shareholders, investors, banks and other representatives of the financial market | Long-term economic value growth. Responsible ethical enterprise with a focus on sound working conditions, anti-corruption efforts and human rights. Health and safety of employees. Ongoing risk assessment and risk management. Work to reduce climate impact, increased circularity and better use of materials. | Annual General Meeting, analyst meetings in conjunction with quarterly reporting, replying to various questions and questionnaires from investors and analysts, and individual meetings with shareholders and investors. Participation in seminars arranged by players in the financial market; in 2022, including ones on biodiversity and on climate mitigating measures. During the second half of 2021, targeted interviews were conducted with representatives of shareholders and analysts |
| Employees | Safe and secure workplaces. Skills and career development. Responsible ethical enterprise. Long-term economic value growth. Good leadership. Equal treatment, diversity and inclusion. | Daily workplace dialogues, employee surveys, work environment measurements, work environment dialogues, safety rounds at workplaces, workplace meetings, in-house training, incident follow-ups, performance reviews and student relations. Program for younger talents, in which they are provided with an opportunity to contribute to the company’s development and to give their perspectives. In 2022, NCC developed a new employee survey to increase participation and transparency and facilitate more frequent and faster surveys. A new platform and a new way of working was launched in autumn 2022 and will be evaluated further. |
| Customers | Sound working conditions. Health and safety. Control over the supply chain. Active work to reduce climate footprint, including energy efficiency, circularity, reuse and biodiversity. |
Personal meetings, partnership projects, customer surveys. During 2022, interviews and roundtable discussions have been carried out, see above. |
| Suppliers and subcontractors |
Sound working conditions with respect to human rights. Climate impact. Circularity and inclusion. Long-term economic value growth that generates development opportunities. | Procurement processes, supplier assessments, personal meetings, meetings with suppliers, supplier audits and partnership projects. In 2021, dialogues with Group-wide suppliers were conducted in a team format. |
| Society | Good dialogues with the surrounding community prior to, during and after the construction and work process, to achieve a favorable end result for all stakeholders. Participating in the development of new know-how through relationships with experts. | Dialogues with local inhabitants, which frequently occur in collaboration with NCC customers. Cooperation with colleges and universities. |
For information about memberships, initiatives and networks involving sustainability, see Selection of memberships and networks involving sustainability.